ALGHOUL MENA Inc.
Last updated: Oct 21st, 2025
1. Introduction
Welcome to ALGHOUL MENA Inc. We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, transfer, retain, and safeguard your personal data in connection with your access to and use of ALGHOUL’s mobile application, and other related services.
By registering an account, accessing our Services, or otherwise providing personal data to us, you agree to the collection and use of your information as described in this Privacy Policy.
If we make material changes to this Privacy Policy, we will notify you via email (to the address you provided) or via a conspicuous notice on our Services, and the new version will become effective as of the “Last Updated” date above.
2. Scope and Who This Applies To
This Privacy Policy applies to all buyers and sellers (individuals and representatives of organizations) of our Services.
It also applies to personal data about your customers or end users that you provide to Alghoul (if you use our Services in a B2B context).
It does notapply to practices of third-party vendors or partners that operate independent services, even if linked from or integrated with Alghoul.
To the extent local or sectoral privacy laws apply (e.g. GDPR, PIPEDA, PIPL), additional rights or obligations may be applicable.
3. Data We Collect
We collect personal data from you when you use or interact with our Services. The categories include, but are not limited to:
1. Information You Provide Directly
Account registration: name, email address, password, phone number, shipping address, billing address
Profile information: username, display name, profile photo
Communication: messages you send, feedback, surveys, customer support interactions
Transaction data: purchase history, payment information, order and shipping details
Identity verification data: government ID, business license, tax identification number (where required).
Other optional inputs: preferences, interests
2. Automatically Collected Information
Device information: IP address, device model, operating system, browser type
Log data: access timestamps, pages visited, clickstream data
Cookies and similar technologies: cookies, web beacons, local storage, device identifiers
Location data: approximate or precise location (if you consent or enable location services)
Analytics and usage data: feature usage, performance metrics
3. Information from Third Parties
Social media or third-party login providers (e.g. if you sign in with Google, Facebook)
Payment processors, identity verification services
Publicly available sources
4. Purpose of Processing & Legal Basis
We collect, use, disclose, and retain personal data for the following purposes:
To register and manage your account, authenticate identity, and maintain profile
To provide, operate, and improve our Services, including delivering products you order
To process payments and prevent fraud
To respond to your inquiries, support requests, feedback, or disputes
To send you notifications, system updates, and service-related communications
To send marketing communications (where you consent or as permitted by law)
To enforce our terms, policies, or legal obligations
To comply with applicable laws, regulations, or governmental requests
For internal analytics, research, and business insights
Withonymized or aggregated data for reporting and statistical purposes
When required by law (e.g. in the EU), we rely on one or more legal bases such as:
Performance of contract
Compliance with legal obligations
Legitimate interests (balanced against your rights)
Consent (in certain contexts)
5. Disclosure & Sharing of Personal Data
We may share your personal data in the following circumstances:
Service providers and contractors: to vendors and partners (e.g. payment processors, logistics, hosting, analytics) who assist us in providing the Services
Affiliates and subsidiaries: within the ALGHOUL MENA Inc. or related entities, under confidentiality arrangements
Business transfers: in the event of merger, acquisition, or sale of all or part of ALGHOUL MENA Inc., as part of due diligence or asset transfer
Legal compliance: when required by law, regulation, court order, or government request
Safety and security: to protect rights, safety, or property of ALGHOUL MENA Inc., users, or the public
Third-party products or services: when you purchase from or interact with third-party sellers via our platform (we may share minimum required data for the transaction)
Aggregated or de-identified data: for marketing, research, or reporting, where individuals are not identifiable
We do not sell your personal data to unaffiliated third parties.
Whenever we share data, we require recipients to use it only for permitted purposes and safeguard it consistent with applicable legal obligations.
6. Cross-Border Transfers
Because we are a global service, we may transfer your personal data to jurisdictions outside of your country (including to servers or service providers located abroad). In doing so, we will take appropriate safeguards (e.g. contractual commitments, standard data protection clauses, encryption) to ensure an adequate level of protection.
For users in the European Economic Area (EEA) or UK, we implement measures consistent with GDPR Article 46 (e.g. standard contractual clauses).
If you are located in a region with restrictions on cross-border data flows (e.g. PIPL in China), we will comply with the relevant procedural or approval requirements prior to transfer.
7. Data Retention & Deletion
We retain your personal data only as long as necessary to fulfill the purposes in this Privacy Policy, satisfy legal, tax, or accounting obligations, resolve disputes, or enforce our agreements.
When we no longer need your data, we will either delete it or anonymize it. If deletion is not feasible (e.g. backup systems), we will isolate it from active use and prevent further processing until deletion is feasible.
For sensitive identity data, we will apply stricter deletion or minimization policies.
8. Security
We use industry-standard security measures (e.g. SSL/TLS encryption, access controls, pseudonymization, access logging, least privilege) to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
However, no system is 100% secure; you acknowledge the risk of data transmission over the internet.
In the event of a data breach affecting your personal data, we will notify you and any relevant supervisory authority as required by applicable law, describing the nature of the breach, the data involved, and mitigation steps.
9. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal data, such as:
Right to access / receive a copy
Right to correct or update
Right to delete or request erasure
Right to restrict or object to processing
Right to data portability
Right to withdraw consent (where processing is based on consent)
Right to lodge a complaint with a privacy authority
To exercise these rights, please contact us using the contact details below. We will respond in accordance with applicable law.
You may also opt out of marketing communications by unsubscribing or managing your preferences.
Please note: some rights may be limited (e.g. if we need data to comply with legal obligations).
10. Cookies & Similar Technologies
We and our partners use cookies, web beacons, local storage, JavaScript, and other technologies to collect usage information, remember preferences, improve user experience, and serve relevant content or advertising.
You can typically disable or delete cookies via your browser settings, but doing so may impair certain functionalities of our Services.
For more details, see our Cookie Policy (if separate) or contact us.
11. Children’s Privacy
We do not knowingly collect personal data from children under the age of 18 without parental consent. If a parent or guardian becomes aware that their child has provided us with personal data, they may contact us to request deletion.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the effective date of the current version. If we make material changes, we will provide notice via email or through our Services.
Your continued use of the Services after the changes become effective signifies your acceptance of the revised policy.
13. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact:
Data Protection Officer / Privacy Team
ALGHOUL MENA Inc.
alghoulapp@outlook.com
+1 647 446 5968
